Overdose Response Guide

How to Respond to an Opioid Overdose

Follow the steps below to respond effectively to an overdose whether it’s a family member, a friend, or a stranger in need. Knowing what to do can save a life.

Don’t wait. Call 911 immediately.

If you suspect an overdose, every second counts. Emergency responders can help right now.

KNOW THE WARNING SIGNS

Symptoms of a Drug Overdose

It’s vital to recognize the signs of an overdose quickly. Symptoms vary by substance, but if any of these are present, act immediately — seconds count.

Difficulty breathing or
shallow breaths

Unconsciousness or
inability to wake up

Pale, clammy skin

Bluish lips or fingertips

Slow or erratic heartbeat

Vomiting or gurgling sounds

STEEP BY STEP

What to Do, In Order

Don't Wait — Call 911

If you suspect somebody is experiencing an overdose, stay calm and tell another person to call 911 while you prepare to administer Narcan if it is available. If nobody else is present, call 911 immediately and give the dispatcher as much information as you can about the person’s symptoms and, if known, the substance they have taken.

Man talking on a mobile phone outdoors
YouTube video thumbnail titled How To Use NARCAN Nasal Spray

Administer Narcan (Naloxone)

Narcan can reverse an opioid overdose. If it’s available, ensure the individual is on their back, then administer Narcan as directed — usually by spraying it into one nostril. Wait two to three minutes; if symptoms persist, administer a second dose if necessary.

Provide Supportive Care

If Narcan is unavailable, try to keep the person awake and alert. Gently shake them or talk loudly, but avoid startling them. Place the person in the recovery position — lying on their side with their head resting on one arm — to help prevent choking.

Diagram showing how to place someone in the recovery position to keep the airway clear
Ambulance parked on a city street

Stay Until Help Arrives

It’s crucial to stay with the person until medical professionals can take over. Monitor their breathing and heart rate, and be prepared to administer additional Narcan if symptoms return.

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